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Frequently Asked Questions[]
- Setup your Data Transfer settings on your current device.
- When performing Data Transfer between different operating systems (iOS⇔Android), any Paid Stars you have will be lost.
- Be sure to spend any Paid Stars you have before you perform a Data Transfer to a new device with a different operating system. Any Paid Stars that are lost in the Data Transfer process cannot be returned to you.
【Prepare your current device】
- From the home screen of the game, tap the Menu icon on the upper right, and select Data Transfer.
- Enter a Password and tap OK.
- Be sure to take a screenshot of your Data Transfer ID and Password. Alternatively, copy and paste the ID and Password into a memo or sticky note on your device.
【Prepare your new device】
- Tap the Menu button on the bottom right of the Title screen. Select Data Transfer.
- Enter your Data Transfer ID and Password from your previous device.
- Check that your player information is correct and tap OK.
- If you play in an area where you do not have a strong internet connection on your device.
- If you attempt to run multiple apps at the same time or play for extended periods.
- If you play the game on an unsupported device.
Check your Member List periodically to see if they appear.
If the problem persists, please contact Support.- I have performed a data transfer from one OS to another (e.g. iOS⇔Android).
※When transferring data from one OS to another, any Paid Stars you own will be lost.
- I didn't have enough Free Stars when playing the Gacha or trying to Recover Live Boosts.
If you find that your taps are not registering, close the game and restart it.
If the problem persists after restarting the app, please try restarting your device.Devices operating below minimum requirements may not run the game properly.
※As of January, 2023, the minimum requirements for BanG Dream! Girls Band Party! are as follows:
【Minimum Requirements】
- iOS 11.0 and later
- Android 4.4 and later
◇Try playing the game in an area with a stable internet connection.
- If your device is connected to Wi-Fi, your connection may be the cause.
- Wi-Fi connection quality can vary greatly. Try turning your device's Wi-Fi off and then on again, or switching to mobile data (data charges may apply).
◇Check the storage of your device.
- If you do not have enough available space, the game will not run properly. Try clearing some space and restarting the game.
◇If your device overheats or experiences lag from low memory (i.e. running too many apps at the same time), this can cause the game to freeze.
- If you have already restarted the game and your device but the problem persists, please follow the steps below:
- Close all active and inactive apps open on your device.
- Shut down your device.
- Leave it to cool, then try restarting.
- Open only "BanG Dream! Girls Band Party!", and do not open any other apps.
◇Change the Live settings
- If you're experiencing lag or freezing during live shows, follow the steps below:
- Menu→ Options→ Effect and Sound Settings→ Member Cut-In→ OFF
◇Clear the game's cache
- From the title screen, tap Menu→ Clear Cache
※After doing this, the game will need to download some data. Please wait while the download finishes.
There may be times when the update information and the actual update become available at different times.
Additionally, if your device's available space is too low, the game may not be able to update.
【Google Play Store Users】
◇Check that the Download Manager app is Enabled.
- Open your device's Settings menu.
- Select Apps or App Manager
- Swipe and your apps will be displayed.
- Select the Download Manager app.
If you see "Enable", your Download Manager has been disabled. Tap Enable.
◇Delete data and clear cache
Delete data and clear the cache from your Download Manager.
◇Clear the Google Play Store cache
- Select Google Play Store from Apps or App Manager
- Tap "Delete Data" or "Clear Cache"
※The locations of menus may vary by device.
【App Store Users】
◇Make sure your phone is not set to Airplane Mode
- From the Settings menu, set Airplane Mode to OFF.
If there is anything you would like us to add to the FAQ, please submit your suggestion through the Opinions & Feedback form.
※There is no guarantee a submitted suggestion will be published in the FAQ.Live[]
There are 3 types of rewards: Score, Combo, and Full Combo.
Score rewards do not require specific song difficulties.
However, your Combo and Full Combo rewards are available for each difficulty.You can also recover Live Boosts using the following methods:
- Rank Up
You will recover Live Boosts by ranking up. The number of Live Boosts you recover is determined by your Rank tier. The Rank tiers are as listed below:
- Ranks 1~50: 3 Live Boosts will be recovered upon Rank Up
- Ranks 51 and up: 10 Live Boosts will be recovered upon Rank Up
※If you go up 2 or more Ranks at once, you will only recover Live Boosts once.
- Live Boost recovery from Star Shop
- Stars x 50: Recover 3 Live Boosts
- Stars x 100: Recover 10 Live Boosts
- Use a Boost Drink
- Small Boost Drink: Recover 1 Live Boost
- Boost Drink: Recover 10 Live Boosts
You can recover Live Boosts past your limit of 10 using Stars and Boost Drinks, but the cap for over-filling your Live Boosts is 99.
Before starting a Live show, if the number of Live Boosts you select exceeds the number of Live Boosts you have, a confirmation popup will appear.
You can toggle this popup ON/OFF by selecting System Settings from the Options Menu.
※Default is OFF.The first player to enter the room becomes the Host. When the Host taps the Start Now button on the bottom right, members will be fixed.
If 5 people join the Multi Live, members will be fixed automatically.
The final Score given will be a total of all players' individual scores. The more players you have, the higher the group's Score will be.Once a Private Room has 2 or more players, the Host can then open it to fill in the remaining slots by tapping 'Open Room'.
After a Private Room has been opened, players will join automatically according to the room's specifications.
※Only the Host can use 'Open Room'.However, players that select NO after the prompt will be removed from the room. If they decide to come back after leaving the room, they need only to enter the Room No. and they can rejoin.
Players staying on the results screen will be seen as ""Waiting"" on the matching screen after the show from other players.
If you select Start Now, the next show will begin without the players that have a ""Waiting"" status.
※Players that joined your room through the Open Private Room function will not have the option to play again.- The higher it is set, the faster the notes will appear.
- Note Size
- The higher it is set, the larger the notes will appear.
- Light Mode
- When switched ON, the special effects that are displayed during Live shows will be reduced to improve device performance.
- Cut-Ins
- When this is switched ON, you will see cut-ins of your Members appear on-screen throughout Live shows.
- Dual Tap Line
- When this is switched ON, Dual Notes will be displayed with a line connecting them.
- Off-Beat Coloring
- When this is switched ON, notes with a shorter interval than 16th note will be colored grey to help you hit them in time.
- Tap Calibration
- Adjusts the matching of notes with sound, with negative numbers being slower and positive numbers being faster.
- Skill Window
- When this is switched ON, the names and effects of activated Skills will be displayed.
- Mirror
- When this is switched ON, notes that would normally appear on the right side of the screen will appear on the left, and vice versa.
- Light Fever CG
- When this is switched ON, the Fever effects that are displayed during Multi Live will be reduced to improve device performance.
- Skill Effect Text
- When this is switched ON, activated Skill Effects will be displayed.
Skills like this will affect your score based on your Life even when activated by another Player in Multi Live.
If your Life drops below the threshold for the Score increase while the Skill is active, you will still receive the increased Score boost.Game Progress[]
You can Rank Up by getting EXP through reading conversations and by successfully completing Live shows. When your EXP meter reaches 100%, you will go up one Rank.
If you want to check how much EXP you need to achieve your next Rank, or how much EXP you've accumulated so far, go to your Profile and tap on your Rank.
※You will only be awarded EXP for the first time you read new conversations. You will not receive EXP for any subsequent readings of the same conversation.
※There is a maximum Rank Cap.
※When you reach the current Rank Cap, you will continue to accumulate EXP. In the event that the Rank Cap is increased, we will send out an in-game notice.Your recovery rate will depend on your current Rank. If you are in the Rank 1~50 tier, you will recover 3 Live boosts upon ranking up. If you are in the Rank 51 and up tier, you will recover 10 Live Boosts upon ranking up.
If you go up 2 or more Ranks at once, you will only recover Live Boosts once.
As your Rank increases, you will unlock new chapters in the Main Story and the maximum number of Friends you can have will also increase.You can increase Band Rank by getting EXP through successfully completing Live shows and reading conversations of the respective band members. When you read a conversation, the EXP you receive will go toward the band to which the speaker or speakers belong. When the EXP meter for any given band reaches 100%, that band will go up one Band Rank.
From the Select Band Story screen, tap the Band Rank Prizes button to check how much EXP each band has accumulated and how much EXP is needed to increase Band Rank.
※You will only be awarded EXP for the first time you read new conversations. You will not receive EXP for any subsequent readings of the same conversation.
※There is a maximum Band Rank Cap.
※When you reach the current Band Rank Cap, you will continue to accumulate EXP. In the event that the Band Rank Cap is increased, we will send out an in-game notice.Any Event Stories you have unlocked during an Event can be re-read from the Story Memories screen.
Event Stories you have not unlocked during an Event will be added to Story Memories after a period of time, where they can be unlocked by achieving Band Ranks.
※You will not receive prizes from reading Story Memories. However, you will receive prizes if you read Event Stories during the Event period.
※You can check added Stories and necessary Band Ranks from the Select Story screen.The total of your top 3 High Scores for any given band will be your High Score Rating for that Band.
The total of all top 3 High Scores for the 5 bands and Other will be your general High Score Rating.
※The High Scores for songs by individuals or bands other than the main five (Poppin'Party, Afterglow, Pastel*Palettes, Roselia, and Hello, Happy World!) will be listed under Other.You can also accept a Friend Request to become friends.
Friend Requests can be sent from a player's Profile or from the results screen after a Multi Live show.
※You can check other player's Profiles by searching for their Player ID. To do this, tap ID Search and enter their Player ID number.
However, please be aware that player Profiles are only discoverable if they have set ID Search to Public in their Profile Settings.When you invite your Friends to your Private Room, they can enter the room without entering a Room No.
※Only the Host can invite Friends to a Private Room.
※When you are invited into a Private Room, the invitation will appear on the Live Select screen or the Room Select screen.
※You cannot enter a room once a show has started, or if it has been canceled, even if an invitation may still be displayed.Bands & Members[]
Skill Practice can be done using Skill Tickets or Waiting Room Members as materials. When a Skill accumulates enough EXP, the Skill will level up.
When you perform a Skill Practice with the same Member as materials, more EXP will be awarded.The amount and type of items required for Training varies by Member.
You can check the amount and type of items required for Training on the Training screen.
A Member's level can be checked by tapping on them on the Members screen.These items can be acquired by playing Live shows.
The amount and type of items required for Training varies by Member.Each item in the Exchange has a limit to how many times you can trade for them. This limit will reset after a period of time.
※Resets occur every Monday at 08:00 UTC / 00:00 PST.
Michelle Stickers cannot be refunded after being exchanged.However, new art obtained from Training can be changed freely.
※Levels and stats cannot be changed.Coins & Items[]
Stars[]
※Stars received daily from the Premium Happy Box are not included.
※All other Stars are counted as Free Stars.
You can check how many Paid / Free Stars you have by tapping the Menu icon on the upper right of your screen and selecting Your Stars. When you spend Stars, the Free Stars will be spent first. Any remaining cost will then be taken from your Paid Stars.
※The Once Per Day Gacha can be used with Paid Stars.Occasionally, it may take some time for Paid Stars that you have purchased to show in your account.
In the event that your purchase is not showing in your account, please check for an email you would have received from the iTunes Store or Google Play after completing your purchase. This email should detail an order number and summary.
It may also show up by restarting the app.
If you still do not receive your Paid Stars, please send an email to our Support and attach the email with your order number and summary that you received from the iTunes Store or Google Play.Gacha[]
Using the sort function in your Member List, make sure all categories are checked.
※It can sometimes take time for Member received from a Gacha to show in your Member List.
※Duplicate Members are automatically sent to the Waiting Room.Events[]
※Event Points do not transfer between Events.
※In the event that you place the same as another player in the Event Points Ranking, the person who arrived at the qualifying score first will receive priority.During Live Challenge Events, you can get Challenge Points by playing Free Live and Multi Live.
※Challenge Points do not transfer between Events.Challenge Points you accumulate through Free Live and Multi Live will allow you to play the Live Challenge songs. Playing these songs will award you a greater amount of Event Points.
You can increase your Power by choosing the designated Types and Members per event in your band.
※On the results screen for Live Challenges, you will not receive the prizes you would typically receive during non-event Free Live shows.
※If you cancel a Live show during a Live Challenge, your spent Challenge Points will not be returned to you.High Score will take your highest recorded score across all difficulties.
You will receive prizes based on your ranking.
※In the event that you place the same as another player in the Score Ranking, the person who arrived at the qualifying score first will receive priority.You can play VS Live from the Event Screen or by selecting VS Live on the Select Live screen, and from there entering either the Event Song Room or the Free Song Room.
Unlike Multi Live, your own Members' Skills will be activated.
There is no Fever Chance or Fever Time in VS Live.
When you play VS Live, you do not choose a room based on your Power (e.g. Regular Room or Veteran Room). You will be automatically matched with players of a similar Power to yours.
However, there may be times when you are matched with players who have very different Power from yours.
※When you play VS Live, your Live Boosts will be consumed when matching is complete.
By selecting the Event Song Room, you will be able to play songs targeted for Score Ranking.
※If you play a song targeted for Score Ranking through the Free Song Room, it will be treated as if you had entered the Event Song Room.
When you play VS Live, you will be awarded Event Points based on a calculation of your Perform Points and Score Bonus.
Your Perform Points are calculated based on your Event Points' placement against the other players in your show. The higher your placement, the more Perform Points you will be awarded.
If you cancel a Live show, or if there is any improper conduct, no Perform Points, Score Bonus, or Event Points will be awarded.
※If you play a VS Live with one or more players who cancel or exhibit improper conduct, no Perform Points will be awarded, even if they are displayed on the Results screen.
During VS Live, you can increase your Power by putting the designated Event Types and Event Members in your band.Prizes you can acquire are different per Gift Box. You can move on to the next Gift Box by choosing to go to the next one after collecting the Special Prize in the box, or if you collect all of the prizes in the box.
When you move on to the next Gift Box, you cannot go back to previous ones.
※Medals do not transfer between events.Data Transfer[]
Setting up a Data Transfer will ensure that you can keep your game progress even if your device is lost or broken, or if the app is accidentally uninstalled.
Data Transfers can be performed even when switching to a device with a different operating system.
When performing Data Transfer between different operating systems (iOS⇔Android), any Paid Stars you have will be lost.
Be sure to spend any Paid Stars you have before you perform a Data Transfer to a new device with a different operating system. Any Paid Stars that are lost in the Data Transfer process cannot be returned to you.When performing Data Transfer between different operating systems (iOS⇔Android), any Paid Stars you have will be lost.
Be sure to spend any Paid Stars you have before you perform a Data Transfer to a new device with a different operating system. Any Paid Stars that are lost in the Data Transfer process cannot be returned to you.
If you have purchased a Premium Happy Box, your allowance of 80 Free Stars per day will transfer.[Please check the following before performing Data Transfer]
- In order to transfer data, it is necessary to set up linkage with Game Center in advance.
- Please set the transfer ID and password in advance.
[Prepare your current device]
- Sign in with your Game Center account that you want to work with your game data.
- Select [Home]> [Menu]> [Data transfer]> [Link with Game Center] in the app.
- Confirm the game data to be linked and select "OK".
[Prepare your new device]
- Sign in with your Game Center account linked to the game data on the original terminal.
- Select [Menu]> [Data transfer]> [Transfer with Game Center] at the bottom right of the app title screen.
- Confirm that the player information to be taken over is correct and select "OK".
[Please check the following before performing Data Transfer]
- In order to carry over data, it is necessary to set up linkage with Google Play in advance.
- Please set the transfer ID and password In advance.
[Prepare your current device]
Sign in with the Google Play account you want to work with the game data.
Select [Home]> [Menu]> [Data transfer]> [Link with Google Play] in the app.
Confirm the game data to be linked and select "OK".
[Prepare your new device]
Sign in with a Google Play account linked with game data on the original terminal.
Select [Menu]> [Data transfer]> [Transfer on Google Play] at the bottom right of the application title screen.
Check if the player information to be handed over is correct and select "OK".
※ When transfer is completed, you can cancel the data transfer method (issued transfer ID, password and Game Center linkage) other than Google Play.
If the above "Transfer with Google Play" procedure fails, please try transfer using the transfer ID and password.【Commonly confused characters】
Capital letter i (I) and lowercase L (l) and the number one (1)
Capital letter o (O) and the number zero (0)
To prevent loss of your data, please set up Data Transfer from the in-game Menu. Once this is set, your save data will be safe, even if your device is lost, damaged, or if the app is uninstalled.
In the event that your device is lost or damaged, or if you uninstall the app and you have not set up Data Transfer, there is no way to recover your game.Others[]
This will not affect your game and you will not lose any of your save data.
Clearing the cache may relieve any lag or other errors that you may be experiencing.From here you can select Live Sound Settings or System Settings to adjust various volume levels.
Your volume levels may also be affected by your device's volume settings.
Make sure your device is not set to silent.
The location of this setting varies by device, so please see your device's manual for further instructions.You can also achieve this by turning off your device's automatic screen rotation setting.
※The location of this setting varies by device, so please see your device's manual for further instructions.【iOS Devices】
Required: iPhone 8 and later (A11 Bionic and later), 2GB RAM and higher
Recommended: iPhone 12 and later (A14 Bionic and later), 4GB RAM and higher
【Android Devices】
Required: Android 9.0 and later, 4GB RAM and higher
Recommended: Android 12.0 and later, 8GB RAM and higher
※Although the game may be run by devices with the above supported specifications, to ensure a smooth rhythm-based gameplay, you are advised to use Recommended devices.
[Notes regarding Game Running] (1) The app running may not be guaranteed even when the specified requirements are met. (2) The app may not run normally due to different individual uses and/or specific devices. (3) This app shall be run on the supported OS versions. (4) App running on devices outside the operating environment is not guaranteed.If you do not receive a reply after several days, please follow the steps below.
- Check your spam settings
- Is your email account set to reject unknown email addresses?
- Is it set to reject emails that include URLs?
- Is our domain set as a safe sender?
※You can add our domain (en.bushiroad.com) to your safe sender list.
In the event that you cannot retrieve our reply from your spam folder, please send us another inquiry from a different email account.You may also feel free to submit any opinions or feedback you have about the game.
- How to access the Contact Us form
- Tap the Menu icon on the upper right of your screen and tap Support to access the Contact Us form.